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Only what you truly need to work with more control, fewer errors and less manual effort.

PMS

An operational PMS, designed for daily use

The heart of Vezpa: clear information, simple workflows, total control over your property.

Smart calendar with occupancy, real-time availability and automatic national holidays
Booking management in full: creation, amendments and cancellations
Change history tracking every action: who did what, when and why
Notes and reminders you can add directly to the calendar for any day
Operational dashboard with arrivals, departures and room status
Guest profiles with stay history and internal notes
Quick booking from guest history: create a booking with pre-filled guest data and automatic registration check
Proposals with deadline: send an offer to the client with payment deadline and automatic cancellation on expiry
Tourist tax with dedicated calendar and automatic calculations

Multiple properties, one account

Do you have more than one property? Manage them all from the same Vezpa account: each property keeps its own Booking Engine, its own OTA channels and its own rates. Switch from one to another with a single tap.

Separate Booking Engine and channels: each property has its own booking engine and its own OTAs
Distinct calendar, rates and guests: no overlap between properties
Switch properties without logging back in: move from one property to another in the app with a single tap
Add a property as you grow: create a new property from your account in just a few steps

Managing multiple properties from a single Vezpa account

Channel Manager

One change, everywhere in real time

Availability, prices and restrictions are automatically aligned across all OTA channels.

Direct connection with Booking.com, Airbnb, VRBO, Expedia, Agoda + 55 channels
Real-time synchronisation of prices, availability and restrictions
Automatic import of bookings from all channels
Per-channel rates with differentiated mark-ups
Automatic retry in case of communication errors

OTA Promotions

Multi-channel promotions, managed by Vezpa

Create and manage your promotions across Booking, Agoda, Airbnb, Expedia and VRBO directly from Vezpa, without logging into each extranet. Offers sync automatically to each channel.

Last Minute, Early Booker, Mobile and Basic managed from Vezpa without entering the channel extranet
Automatic suggestions from the RMS based on occupancy and days to arrival, ready to activate in one click
Real promotions with a badge and greater visibility on the channel, not just plain price cuts
Automatic synchronisation of offers to the OTA channel, in real time

Messages & Automations

Chat with guests and automate your replies

A single inbox for channel messages and an automation engine that sends the right communications at the right time, in the guest's own language.

Unified inbox for Booking.com messages: receive and reply directly from Vezpa
Messages in the right channel: for OTA bookings they go into the OTA channel instead of by email
Email Automations engine with time and event triggers — check-in, payment, cancellation
Multilingual communications sent automatically in the guest's language

Revenue Management

Prices that optimise themselves, within your limits

You set the rules and boundaries of each season. Vezpa's automations optimise prices and minimum stay only within those boundaries — and every move is tracked and reversible.

5 seasons with prices, variations and minimum stay for every period of the year
Per-period limits that you decide — minimum and maximum price, maximum discount and increase: your safety net that no automation can exceed
Three automations to switch on when you want: occupancy, market comparison and last-minute, always within your limits
Every move tracked and reversible with one tap: you always have the final say
Minimum booking notice to accept bookings only with the advance notice you choose, avoiding unwanted last-minute arrivals

Market

Booking.com market data, inside Vezpa

Vezpa brings Booking.com intelligence straight into your dashboard: understand demand in your area and turn it into smarter prices and promotions.

What the market is looking for in your area: booking window, traveller type, devices, source countries, length of stay and the most requested cancellation policies
Compare with your competitive set: your ADR and booking pace side by side with competing properties in your area
Where your bookers come from: the main source countries, to tailor language and offers
Clear, instant charts: donuts and bars that make every indicator readable at a glance
One-tap refresh: tap Update and Vezpa pulls the latest data, keeping the history
Automatic pricing and promotion suggestions: market signals feed the RMS, which proposes the right moves to activate in one click

Automation

Self check-in and automatic compliance

Check-in becomes faster and back-office lighter. Everything automated, in 11 languages.

Multilingual check-in link sent automatically by email — guests complete it in their own language
Document capture via the guest's mobile phone camera
Registration requirements in 11+ European countries: Guest register (UK), Questura (IT), Meldeschein (DE/AT), Fiche police (FR), eVisitor (HR), NTAK (HU) and others
Automatic guest register compliant with local regulations
Automatic submissions to Alloggiati Web, ISTAT, Paytourist and local authorities
Online payment by card or digital wallet

Direct bookings

Booking Engine for commission-free reservations

Receive direct bookings from your website, without OTA commissions. Availability and prices always aligned with the PMS.

Booking engine you can embed in your own website
Real-time availability and pricing synchronised with the PMS
Secure online payments via Stripe
Automatic handling of confirmations and cancellations
Deposit at booking: collect a percentage upfront and the balance by the deadline or on arrival
Security deposit: the guest's card stays on file as a guarantee and is charged only in case of damage, with automatic release
Flexible guarantee charge: charge the guest's guarantee card in full or only partially, when needed (for example a no-show penalty)

INCLUDED

Wellness

A small SPA inside your property

Offer massages, treatments and products: your guests book and purchase directly from their own booking, without re-entering any details.

Services and therapists: create your services, link who delivers them and their schedule; available slots are generated automatically
Purchase from the booking: guests arriving via their booking link can book services and buy products without re-entering their details
Pay now or on account: your choice — guests pay online immediately or add everything to the room bill and settle at check-out
Online shop: remote sales with shipping or collection at the property
Receipts and invoices: every payment generates a receipt; full or partial refunds with a credit note

INCLUDED

Team

Staff management with dedicated roles

Each team member logs in with their own account and sees only what they need. Four roles designed for real-world operations: Manager, Assistant, Housekeeper and Owner.

Manager and Assistant with full access to management and room status
Housekeeper with a dedicated cleaning dashboard and chat with management
Owner with visibility of bookings and statistics for their own units
Push notifications targeted by role for new bookings and updates

Housekeeping

Smart housekeeping management

The system automatically distinguishes stayovers from departures, generates the work required for each room and keeps everything updated in real time.

Stayover vs departure recognised automatically from the booking status
Daily cleaning for stayover rooms, full clean and preparation for departures
Real-time status visible to housekeeper, management and assistant
Integrated chat between housekeeper and management for each room
Smart allocation that prefers already-cleaned rooms for new arrivals

SMART+

Statistics

Your property's numbers, always at hand

Interactive charts and up-to-date data to make informed decisions on pricing, availability and sales strategies.

Occupancy daily and monthly with visual trends
RevPAR to monitor average revenue per available room
Revenue broken down by period and room type
Sales channels to see where your bookings come from
Meal plans with distribution across room-only, B&B and half/full board

More features included

Android, Windows, iOS & macOS apps

11 European countries supported

Booking change history

Proposals with deadline

Quick booking from guest history

National holidays and reminders

Push Notifications

Biometric login and 2FA

Payment Management

Tourist Tax

Ticket Support

Free Support

Backup and Security

Advanced Statistics

Want to see how you'd work with Vezpa?

Access the free demo: a pre-configured account with bookings, OTAs and automations. Explore on your own.

Access the free demo

Vezpa and UK compliance

The system covers the operational requirements for accommodation providers in the United Kingdom: VAT 20% on accommodation, FHL changes post-2025, council tax considerations and HMRC self-assessment.

Guest registration — no national register (local variations)

Unlike most EU countries, the UK has no centralised national guest register requirement for hotels and B&Bs. However, the Immigration (Hotel Records) Order 1972 still requires hoteliers to record name, nationality and passport details for non-British/Irish guests over 16. Vezpa collects these data automatically at online check-in (passport scan via guest's smartphone) and keeps records digitally for at least 12 months as required.

Council Tax, business rates & no general tourist tax (yet)

England, Scotland and Wales have no national tourist tax, though Wales has legislated for a local visitor levy (to launch 2027). Edinburgh introduced a Transient Visitor Levy (5%) from 2026, Manchester has a voluntary £1/night business levy. Properties available 140+ nights/year are subject to business rates (not Council Tax), with Small Business Rate Relief often eliminating the bill. Vezpa stores your business rates reference, supports any local visitor levy with per-night calculation.

VAT 20% on accommodation — no reduced rate

The UK applies the standard VAT rate of 20% to accommodation (no reduced rate as in most EU countries). VAT registration threshold is £90,000 turnover. Below it, VAT exemption applies. Vezpa supports both VAT-registered and non-VAT-registered operators, with monthly Making Tax Digital (MTD)-compliant submissions through Xero, QuickBooks, FreeAgent and Sage Business Cloud.

Furnished Holiday Lettings abolition (April 2025)

From April 2025 the favourable FHL tax regime was abolished — holiday lets are now treated as regular property income, losing capital allowances, mortgage interest relief and pension-eligible profits. Vezpa stores your UTR (Unique Taxpayer Reference), Companies House number for limited companies, optional VisitEngland/AA classification (1–5 stars, Gold awards), and exports income reports in HMRC self-assessment format for SA105 (UK property income).

Frequently Asked Questions

What is a PMS and why do I need one?

A PMS (Property Management System) centralises the management of hotels, B&Bs and holiday lets. With Vezpa you can manage bookings, synchronise OTAs, automate check-in and much more, all from a single interface.

Which OTAs does the Channel Manager support?

Our Channel Manager integrates with Booking.com, Airbnb, VRBO, Expedia, Agoda and over 55 additional channels. Synchronisation is automatic and in real time.

How much does Vezpa PMS cost?

Plans start from €39/month + VAT for properties with up to 8 rooms or 3 holiday lets, with all features included. See all prices.

Do I need to install anything?

No, Vezpa is cloud-based. Download the native app for Android or Windows, log in with your credentials and you're operational. Also available on iOS and macOS.